FAQ

Does Launch Flow use discount codes?

No. Launch Flow changes the actual listed price of your products, so the sale price shows everywhere automatically and customers don't need to enter a code at checkout. It can also display the original price as a crossed-out compare-at amount.

What happens to my original prices?

Before any change goes live, Launch Flow saves a snapshot of your original prices. With auto-rollback (Starter and Growth), those originals are restored automatically when your promotion's end time arrives.

Do I need to keep my browser open or stay logged in for a launch to fire?

No. Launches run on schedule on the server side. Once a launch is scheduled, it fires at the chosen time whether or not you're logged in or have the app open.

Can I schedule more than one launch at a time?

The Free plan allows one scheduled event at a time. Starter allows up to 10, and Growth allows unlimited scheduled events.

Will the sale price show on collection pages and search, not just product pages?

Yes. Because Launch Flow changes the real product price, the new price appears anywhere the product is shown. The crossed-out compare-at price displays wherever your theme is configured to show sale pricing.

What time zone are schedules in?

Schedules follow your store's configured time zone. Double-check your store time zone in your Shopify admin settings before scheduling a time-sensitive launch.

Can I cancel or edit a scheduled launch before it goes live?

Yes. While a launch is still in the Scheduled state you can edit its details or cancel it from the dashboard.

What happens if I uninstall the app?

Scheduled launches will no longer run after uninstall. If you uninstall while a sale is live, restore your original prices first (or let the rollback complete) so products aren't left at sale prices. Per the privacy policy, your data is removed within 30 days of uninstallation.